Hi I’m Ben Matthews.

As you may have guessed I own the company.

This About Us page could really be renamed an About Me page as the one thing I guarantee is a friendly, personal and honest service. You see I’m not a national chain, or a countrywide set up with franchises spanning the UK. I’m not even a large local High Street office with a high turnover of staff.

I’ve worked for chains and large estate agencies during my 20 plus years in the industry and felt the personal touch was being lost. It had gotten to the point of viewing people as numbers rather than valued customers who deserve great service and respect.

It was this faceless anonymity that was the driving force behind setting up Benjamin Matthews Estate Agents.

When you instruct us you’ll always have a constant point of contact – me, I personally oversee every stage of your move. There’s no passing the buck and certainly no palming people off with excuses and ‘I’m sorry, the person dealing with your sale has left.’

Every sale matters to me. That’s why my motto is simply ‘Your Estate Agent’ because when I’m working on your behalf I’m exactly that.

The internet has changed the way houses are bought and sold. The World Wide Web has made it a much more level playing field for smaller independent agents like me to go head to head with much bigger corporations.

I can offer the same levels of exposure to your property on property portals and through regular local marketing. I am also really confident that my level of customer care, hard work and commitment to seeing sales all the way through gives me an edge over the ‘bigger boys’.

Having lived in Forest Hill with my family for nearly fifteen years I know the area extremely well and my finger is very much on the local market’s pulse.

And what a healthy pulse it is. SE23 and the surrounding areas are proving more and more seductive for buyers who want to experience the community feel and take advantage of the great transport links into central London.

If you have any questions whatsoever about the local market or property in general, please do not hesitate to give me a call on 020 8699 5139 or 07906 393 349.

Thanks for reading,

Ben

Contemplating a move?

If you're contemplating a move, the best starting point is to get an idea of the market value. We are always happy to visit, at a time to suit and give you our professional opinion on price.

There is no charge or obligation whatsoever, and any discussions we have are in complete confidence.

Value my home

Client Testimonials

Ben is great, a perfect agent for people who are fed up with estate agents. He’s relaxed, friendly but professional. No mile a minute spiel, no bullsh*t. He handled everything for letting our property and made the process very straightforward and...
I'm generally not one to post reviews but I had to on this occasion. We were fortuitous in meeting Ben, having had a 6 months of no sale on our two-bed ex council flat, using another estate agent. Was very pleased with the level of professionalism...
Where do I start?... We had an ex council flat that we were told was literally unsaleable. We had previously used a "so-called" estate agent who told us that we should take our property off the market and just rent, which suited their needs. They had...
I appointed Benjamin Matthews to market my property, as my first impression on meeting him was a good one. I found Ben extremely professional and had a good understanding of the market and my personal requirements, delivering a first class services...
Ben went beyond my expectations’ When Nolwen Rivet bought a flat in Forest Hill in 2013 it was always in her plans to sell it within a couple of years. Sticking to that masterplan Nolwen found herself looking for an agent to sell the property in...
Selling a home can be stressful at any time. But in Matthew Reading’s case he was also buying a new property, relocating to another part of the country and juggling family life with three energetic young children. So for Matthew it was crucial that...
Becoming a landlord for the first time can be a daunting and stressful experience. When the property you are letting out is also your home it makes choosing the right letting agent an even more important decision. This was the situation Fran Thompson...
Having suffered disappointment when her sale with an online agent fell through Beverley called Ben in. She said: “I originally went with an online agent because I wanted to try to save money on commission fees. But when I had problems with the sale...
Like many of Ben’s clients Jonathan Voo was initially impressed by his local knowledge. Jonathan’s job means he travels a lot internationally and in August 2015 when it came to rent out his two bed house in Forest Hill he wanted an estate agent...
Trusted, hardworking and very knowledgeable are one of many things I would describe Benjamin. When renting out my house, because he knows the area very well and has good connections, I can feel at ease. He is a great communicator as well and has kept...
Selling a property can be a stressful time – especially when you’ve never done it before. And that was the situation that first-time seller Paul Hodge found himself in when he decided to put his two-bed room flat in SE23 up for sale. Paul’s...
Ben’s attitude and work ethic made the purchase of our first home really enjoyable. As first time buyers, not fully aware of exactly how the process worked we met a lot of very pushy agents who were keen to force us into a purchase and move on....
Ben was great throughout our house sale at a very difficult time in the market. He supported what we wanted and was well informed with his advice. I found him much more capable and credible than any of the other estate agents I spoke to. Always...
“Ben treats you as a person not as a number.” Niki Mylonas spent three months with an estate agent she was unhappy with before Ben came along and sold her home in Shipman Road within two weeks of taking over. Niki shared her story. “I regretted...
Ben very quickly found us reliable tenants for a rental flat, providing us with a professional and friendly service from start to finish. Thanks Ben!...
We have recently used Ben to sell our 2 bedroom Victorian garden flat in Forest Hill whilst upsizing locally/ We were very impressed with Ben who we found very professional, knowledgeable and proactive unlike the majority of big name estate agents we...
Benjamin Matthews was acting on behalf of our vendor of our purchase in Forest Hill. Ben went above and beyond for us to try and make the move as smooth as possible, something I wouldn’t expect from other agents. His team were constantly in contact...
Highly recommend Ben. Great communication, market info and just a great guy to deal with. Our flat has just completed and the whole process was easy....
I can not recommend Ben highly enough. After frustrating experiences with some of the bigger named estate agents it was refreshing to find someone who has excellent knowledge of the market, particularly the local area. We felt Ben was very honest and...
Having been renting in London for a number of years, we have come across several estate agents and have always had issues. When the time came to buy our first home we met Ben and he was exceptionally helpful, going well above and beyond. What we...
Ben was very quick and efficient when helping us with one of his rental properties, and was an absolute pleasure to work with. He could not have been more helpful, informative or friendly - would wholeheartedly recommend him, and will be our first...
Ben was fantastic at selling our flat, right from the get go. He was really passionate about selling our place and it was this that really made us chose his business. He was very open and honest about the whole process and had very good local...
I can't thank Ben enough for the levels of patience and professionalism throughout our sale. A truly personal, and caring service, helping us overcome so many hiccups along the way. When the sale started it was to be a simple affair, with a buyer...
Benjamin sold my garden flat in Nunhead this year and I was very pleased with his excellent service, professionalism and kind & curteous manner. His level-head, honesty and clear communication made the process as least stressful as selling a house...
Had a great experience - Ben was knowledgeable and friendly and went above and beyond when showing people round our home. We got a price we were really happy with and the sales progression team were very on top of things and kept the sale moving...
Ben is without doubt the best agent we've ever dealt with. From the outset we were confident Ben was the right fit. He is professional and friendly with an in depth knowledge of the market that obviously comes from years of experience. Ben's...
We would thoroughly recommend choosing Ben as an estate agent, we had a fantastic experience with him. Throughout the sale of our flat Ben was clear and honest in his communication. He often went above and beyond to ensure a smooth process and even...
I would highly recommend Ben Matthews. He is very hands on, a good communicator, and a pleasure to deal with. My house sale was not straight forward but Ben went over and above what I expected of an estate agent. A true professional....
We had a first class experience with Ben at Benjamin Mathews Estate Agents. Sold very quickly at the price we wanted. Ben, ably supported by George in the office, provided fast, effective communication throughout the process. Overall, after looking...
Ben is a super efficient, friendly and reliable estate agent. He was personally there every step of the way to navigate us though the tricky process. I thought his bespoke service worked so much better than the bigger agencies on the high street and...