Hi I’m Ben Matthews.

As you may have guessed I own the company.

This About Us page could really be renamed an About Me page as the one thing I guarantee is a friendly, personal and honest service. You see I’m not a national chain, or a countrywide set up with franchises spanning the UK. I’m not even a large local High Street office with a high turnover of staff.

I’ve worked for chains and large estate agencies during my 20 plus years in the industry and felt the personal touch was being lost. It had gotten to the point of viewing people as numbers rather than valued customers who deserve great service and respect.

It was this faceless anonymity that was the driving force behind setting up Benjamin Matthews Estate Agents.

When you instruct us you’ll always have a constant point of contact – me, I personally oversee every stage of your move. There’s no passing the buck and certainly no palming people off with excuses and ‘I’m sorry, the person dealing with your sale has left.’

Every sale matters to me. That’s why my motto is simply ‘Your Estate Agent’ because when I’m working on your behalf I’m exactly that.

The internet has changed the way houses are bought and sold. The World Wide Web has made it a much more level playing field for smaller independent agents like me to go head to head with much bigger corporations.

I can offer the same levels of exposure to your property on property portals and through regular local marketing. I am also really confident that my level of customer care, hard work and commitment to seeing sales all the way through gives me an edge over the ‘bigger boys’.

Having lived in Forest Hill with my family for nearly fifteen years I know the area extremely well and my finger is very much on the local market’s pulse.

And what a healthy pulse it is. SE23 and the surrounding areas are proving more and more seductive for buyers who want to experience the community feel and take advantage of the great transport links into central London.

If you have any questions whatsoever about the local market or property in general, please do not hesitate to give me a call on 020 8699 5139 or 07906 393 349.

Thanks for reading,

Ben

Reviews

Ben is great, a perfect agent for people who are fed up with estate agents. He’s relaxed, friendly but professional. No mile a minute...

Emma Sampson - March 2022

I'm generally not one to post reviews but I had to on this occasion. We were fortuitous in meeting Ben, having had a 6 months of no sale...

Mackenzie - March 2022

Where do I start?... We had an ex council flat that we were told was literally unsaleable. We had previously used a "so-called" estate...

Colette - March 2022

I appointed Benjamin Matthews to market my property, as my first impression on meeting him was a good one. I found Ben extremely...

Anonymous - 15/10/2015

Ben went beyond my expectations’

When Nolwen Rivet bought a flat in Forest Hill in 2013 it was always in her plans to sell it...

Nolwen Rivet - 15/10/2015

Selling a home can be stressful at any time.

But in Matthew Reading’s case he was also buying a new property, relocating to...

Mathew - 26/11/2015

Becoming a landlord for the first time can be a daunting and stressful experience. When the property you are letting out is also your...

Fran - 22/01/2016

Having suffered disappointment when her sale with an online agent fell through Beverley called Ben in.

She said: “I originally...

Beverley - 27/01/2016

Like many of Ben’s clients Jonathan Voo was initially impressed by his local knowledge.

Jonathan’s job means he travels a lot...

Jonathan Voo - 11/04/2016

Trusted, hardworking and very knowledgeable are one of many things I would describe Benjamin. When renting out my house, because he knows...

Anonymous - 21/06/2017

Selling a property can be a stressful time – especially when you’ve never done it before.

And that was the situation that...

Paul - 8th Dec 2017

Ben’s attitude and work ethic made the purchase of our first home really enjoyable.

As first time buyers, not...

Anonymous -18/07/2018

Ben was great throughout our house sale at a very difficult time in the market. He supported what we wanted and was well informed with...

Anonymous - 10/01/2019

“Ben treats you as a person not as a number.”

Niki Mylonas spent three months with an estate agent she was unhappy with...

Anonymous - 12/04/2016

Ben very quickly found us reliable tenants for a rental flat, providing us with a professional and friendly service from start to finish....

Matt November 2018

We have recently used Ben to sell our 2 bedroom Victorian garden flat in Forest Hill whilst upsizing locally/ We were very impressed with...

Kay February 2019

Benjamin Matthews was acting on behalf of our vendor of our purchase in Forest Hill. Ben went above and beyond for us to try and make the...

Gary Carpenter

Highly recommend Ben. Great communication, market info and just a great guy to deal with. Our flat has just completed and the whole...

Zoe Parker September 2019

I can not recommend Ben highly enough. After frustrating experiences with some of the bigger named estate agents it was refreshing to...

Nicholas Haskell September 2019

Having been renting in London for a number of years, we have come across several estate agents and have always had issues. When the time...

Alessandra Riccuiti November 2019

Ben was very quick and efficient when helping us with one of his rental properties, and was an absolute pleasure to work with. He could...

Becca Rocha, November 2019

Ben was fantastic at selling our flat, right from the get go. He was really passionate about selling our place and it was this that...

Jimmy James, November 2019

I can't thank Ben enough for the levels of patience and professionalism throughout our sale. A truly personal, and caring service,...

Michael Snasdell, December 2019

Benjamin sold my garden flat in Nunhead this year and I was very pleased with his excellent service, professionalism and kind & curteous...

Edward Hobson, December 2019

Had a great experience - Ben was knowledgeable and friendly and went above and beyond when showing people round our home. We got a price...

Laura. October 2020

Ben is without doubt the best agent we've ever dealt with. From the outset we were confident Ben was the right fit. He is professional...

Craig Hewitt. October 2020

We would thoroughly recommend choosing Ben as an estate agent, we had a fantastic experience with him. Throughout the sale of our flat...

Alex. December 2020

I would highly recommend Ben Matthews. He is very hands on, a good communicator, and a pleasure to deal with. My house sale was not...

Sue Brown, Cranston Road February 2021

We had a first class experience with Ben at Benjamin Mathews Estate Agents. Sold very quickly at the price we wanted. Ben, ably supported...

Nick Sharpe, August 2021 - Sunderland Road SE3

Ben is a super efficient, friendly and reliable estate agent. He was personally there every step of the way to navigate us though the...

Sophie Hinds September 2021 - Queenswood Rd SE23
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